Floor Manager - F&B Supervisor

The venue

Located in Amsterdam-Noord, just a stone’s throw away from the city center (15 min), our 14-room boutique hotel and restaurant De Mark, in collaboration with Michelin-star chefs Richard van Oostenbrugge and Thomas Groot, offer a great place to work in one of the most beautiful spots known to The Netherlands. Low-key yet the place to be for both guests and team members alike. Don’t take our word for it, find out for yourself. We promise, the views will never get boring.

Who we are

We are an independent hotel with restaurant, and proud to be part of Aedes, an Amsterdam based property investor and hospitality company. How do we relate? Well, in short Aedes creates places that tell a unique story and have positive impact. Be it an office, a home or in our case a hotel. In De Durgerdam we believe in relaxed hospitality where everyone feels welcome and can be themselves. A feeling of genuinely being cared for, carefully crafted by the art of anticipation. Here questions are always met with possibilities. ‘No’ does not exist in our dictionary and we like to go the extra mile for a smile, so that every experience is a memorable one. On top of that we try to do things a little better. Day in, day out, while having fun.

The Role…

Rise and shine! Yet another day you get to work in one of the most beautiful spots known to the Netherlands at one of the best hospitality experiences around. You look forward to your rewarding (electric) bike ride to work (15 minutes) and once you arrive in Durgerdam, you take in the scenery just before you park your bike. You head inside and enjoy a nice cup of tea or coffee (freshly ground, the good stuff) while you prepare for the day by going through all the activities of the day (and the days to come) for the restaurant, events, and hotel. To ensure a smooth operation, you touch base with your manager and Head Chef to get yourself up to speed so that you know how to perfect the art of hospitality for that day. In Dutch you would be called ‘a flying goalie’, as your role is one that assists in overseeing the entire restaurant and its operations. After the daily brief with the team, service has started, and guests are arriving. You and the team are rocking the restaurant service, while preparing arrivals and solve possible challenges across the restaurant and hotel. The vibe is ‘gezellig’ and people (both employees and guests) are having a good time. Before you know it, it’s time to enjoy that bike ride home. But not before you check-in with your manager to let them know how the day went and your team. You look forward to tomorrow.

You in a nutshell

You bring your own personality to work and you share our passion for excellence. You are a good leader who likes working in teams focusing on the quality of service. You enjoy welcoming new people into our world and hearing their story. You don’t shy away from the serious issues, but you also want everyone to have a good time. You love to discover new things and have the know-how to adapt when necessary. You hold sustainability and hospitality close to your heart.

Main Duties

Work closely with your managersand the Head Chef to position Restaurant De Mark and Hotel De Durgerdam
Build a diverse and inclusive team together with your Managersand Head Chef
Manage all operational service processes in the restaurant and Hotel
Empower, train and guide employees
Share your wine, food and service knowledge with the team
Compliance with hygiene regulations according to HACCP

Requirements

You are passionate about service and hospitality
You are fluent in English, additional languages are a plus

What’s in it for you?

Competitive salary
Full time (38 hours)
Free parking
housing opportunities (subject to availability)
Steep learning curve, possibilities to grow with us in our other upcoming restaurants and hotels
Opportunity to work on a hotel and restaurant and to be part of a new brand
Healthy and fresh food and great coffee
You will receive all round trainings like barista, cocktail making, wine pairing and host and reception work to expand your knowledge